Frequently Asked Questions

1. What forms of payment do you accept?
2. How can I order online?
3. There's an awful lot of red on the webstore. What's so great about red?
4. Reorient is such a great name. How did you come up with it?
5. How do I return an item?
6. I own a retail store and would like to sell your products. What do I do?
7. How do I exchange links with your site?

Answers

1. What forms of payment do you accept?
   
   

   We accept Cash, Visa, MasterCard, American Express, Discover, loose diamonds, and gold bullion. Wooden nickels, monopoly money, and checks are not accepted.
   

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2. How can I order online?
   
   

   There are two ways:

   Easiest thing is to start shopping online by clicking here.

   You can also find over a thousand great asian gifts and oriental decor items through our sister site CantonHome.com. Discover items online that may not have even made it onto our selling floor yet. [Back to the top]
    

3. There's an awful lot of red in the store. What's so great about red?
   
   

   Wards off evil, it's good luck, it's powerful, it's warm, it makes us happy. Visit Reorient and rediscover the orient.

   
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4. Reorient is such a great name. How did you come up with it?
   
   

   Reorient approaches Asia from a novel and unique perspective. The product mix includes (but is not limited to) unusual items, forgotten items and those re-emerging in popularity as well as reconditioned antiques. Reorient allows you to rediscover what is fun, stylish, and exciting about the Orient.

   Besides, it is totally representative of our past, present, and where we want to take this retail concept.

   
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5. How do I return an item?
   
   

   Please report damaged or defective items to sales@shopreorient immediately upon receipt. You may also leave a message on our toll free 24-hour voicemail line, 1-888-808-8938. Please be sure to include your 17-digit order ID number in your email or message. We will reply to you via email. If you prefer a phone call please include a phone number, time zone and best time to reach you.
   
   For all other returns we will gladly issue a refund for your purchase, minus your original shipping charges, if the merchandise is returned to us within 30 days of receiving your order. Please email us at sales@shopreorient.com for a Return Authorization (RA) number before sending your package.
   
   To return an item to our company, please follow the steps below:
   
   1. Keep all packing materials and original box that the order arrived in.
   2. Email sales@shopreorient.com for an RA number.
   3. Include a copy of your receipt with your 17-digit order number.
   4. Pack well and mark the RA number on the outside of the box.
   5. Send freight prepaid. CODs will be refused.
   
   Send your return to:
   
   Reorient
   C/O CPC Inc
   262 Washington St.
   Warwick, RI 02888

   
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6. I own a retail store and would like to sell your products. What do I do?
   
   

   Please contact our representatives directly by calling 888-808-8938. We will gladly help you choose the right products for your store and give you all the details for making a wholesale purchase.

   
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7. How do I exchange links with your site?
   
   

   Please add http://www.shopreorient.com as a link on your website send us an email to let us know. In your email, please include the web address of the link on your website. Once we confirm that we are linked to your website, we will add your website to our link exchange page.

   
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Reorient email: sales@shopreorient.com phone: 888.808.8938

© 2010 Reorient^TM.   All Rights Reserved.